Privacy Policy of Heidy Lopez Immigration Consultant

This policy outlines the measures we take to collect, use, share, store, and protect your personal data, in full compliance with the Act Respecting the Protection of Personal Information in the Private Sector (ARPPIPS).

By browsing our website, you agree to the terms set out in this policy.

Who are we?

Heidy Lopez Immigration Consultant is a Regulated Canadian Immigration Consultant (RCIC), licensed by the College of Immigration and Citizenship Consultants (CICC).
License Number: R1034028
Our website is: https://heidylopezimmigration.com

Information Collected

We collect personal data in order to provide immigration consulting services, including:

  • Technical data: IP address, browser type, cookies (via tools like Google Analytics).
  • Contact details: Name, email, phone number, address.
  • Immigration documents: Passport copies, employment records, IELTS results, etc. (submitted via forms or email).

Use of Your Information

Your data is used solely to:

  • Improve our website (anonymous analytics only).
  • Provide immigration consulting services.
  • Respond to inquiries and schedule appointments.
  • Comply with Canadian laws (e.g., IRCC applications).

Legal Basis for Processing (PIPEDA Compliance)

We process your data based on:

  • Your consent (contact forms, appointment forms).
  • Contractual necessity (for the performance of paid services).
  • Legal obligations (recordkeeping required by the CICC).

Data Sharing & Third Parties

We do not sell your data. Limited sharing may occur with:

  • Government agencies: Only for immigration applications.
  • Trusted providers: Secure cloud storage, payment processing, and scheduling tools.
  • Legal obligations: If required by Canadian law.

Data Storage & Security

  • Storage location: Canada
  • Security measures: SSL encryption, password-protected files, restricted staff access.
  • Retention period: 6 years (to comply with CICC regulations).

This website uses Complianz Privacy Suite for WordPress to collect and log consent based on browser and device. For this functionality, your IP address is anonymized and stored in our database. This service does not process personally identifiable information and does not share data with the provider. For more details, refer to the Complianz Privacy Statement.

Your Rights Under PIPEDA

You have the right to:

  1. Access, correct, or delete your data (excluding data we must retain for legal, administrative, or security purposes).
  2. Withdraw your consent, for example by unsubscribing from emails.
  3. File a complaint with the Office of the Privacy Commissioner of Canada (OPC).

Cookies & Tracking

We use minimal cookies for:

  • Essential functions: WordPress sessions, contact and appointment forms.
  • Analytics: Google Analytics (anonymous data only).

You can disable cookies in your browser settings.
You may access our cookie policy (CA): https://heidylopezimmigration.com/politica-de-cookies-ca/

Policy Updates

This policy may be updated to reflect legal changes. Please check the “Last Updated” date.

Contact Us

For any questions or privacy-related requests:

Email: contact@heidylopezimmigration.com
Last updated: May 30, 2025

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